Personal Infomation
Privacy Policy
OTO Co., Ltd(hereinafter “the Company”) respects the privacy of its customers and hereby declares as follows its privacy policy concerning the handling and protection of customers’ personal information in accordance with the stipulations of the Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc. and Article 7 of Ministry of Information and Communication’s Personal Information Protection Guide.
because the Company’s privacy policy is subject to change in response to changes in relevant laws, relevant guides, and/or the Company’s other policies, members are advised to visit OTO’s website (http://www.freecall.com) and verify the latest version.
| Personal Information Collected & Methods of Collection |
1. Customer Inquiries and Complaints
- Collected Information : Name and email address. - Method of Collection : Posts submitted on OTO’s website * As a rule, OTO assumes the name used in a submitted post to be the real name of the post’s author. Use of a nickname, a fictitious name, or a pen name may result in a delayed response and handling of the customer’s inquiry or complaint.
2. Employment Application - Collected Information : Name, password, email address, telephone number (home and/or mobile), address, education history, language skills, military-service records, training records, computer skills, IT training records, awards received, work experience, names of previous employers, previous positions and departments, research history, personal introduction, etc. - Method of Collection : Online employment application via the OTO's website.
3. Purpose of Personal Information Collection and Use - The Company collects personal information of a member upon receiving an inquiry or a complaint to establish clear channels of communication and thereby facilitate prompt processing of said inquiry or complaint. - Method of Collection : Online employment application via the OTO's website. |
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| Purpose of Personal Information Collection and Use |
1. The Company collects personal information of a member upon receiving an inquiry or a complaint to establish clear channels of communication and thereby facilitate prompt processing of said inquiry or complaint. 2. The Company collects personal information of employment applicants for use in identifying the individual, in the applicant-screening process, and in providing optimal employment services. 3. The company collects and uses personal information related to the personal information and work performance information of partner company employees related to the relevant work as necessary in order to review whether or not to conclude a contract with a partner company and to perform business smoothly after signing the contract. Personal information is collected for this purpose. Collection is based on the company's legitimate interests in carrying out this task. 4. The company does not use personal information for purposes other than those stated above, and if the purpose of the services provided by the company changes, necessary measures are taken, such as obtaining separate consent. |
| How to collect and use personal information of partner company employees |
When personal information held by a partner company, such as personal information of employees of a partner company (or a trustee of the partner company, or an affiliated company of the partner company), is provided to the company, the company will only use the information that the partner company has received consent to provide in accordance with the law from the subject of personal information. If there is no separate request from a partner, the information is used, managed, and disposed of by applying technical and administrative protection measures and disposal regulations in accordance with the company's internal management plan for personal information protection. |
| Sharing and provision of personal information | In principle, the company does not use your personal information or provide it to other parties, companies, institutions, etc. |
| Entrustment of processing of collected personal information | The company does not entrust the processing of your personal information to an external company without your consent. If such a need arises in the future, we will notify the customer of the consignee and the details of the consignment work and, if necessary, obtain prior consent. |
| Entrustment of processing of collected personal information |
In principle, the company destroys the information without delay after the purpose of collecting and using personal information has been achieved. However, in the case of job applicants, the company continues to retain the user's personal information while the applicant uses the services provided by the company and uses it to provide services. Additionally, if the applicant wishes to delete the information, all personal information will be destroyed by deleting the application. In addition, the company may retain the job applicant's name, email address, etc. for two years from the date of request for the purpose of checking whether the user applies for re-employment. The personal information of partner company employees pursuant to a contract with a partner company will be retained and used until the end of the relevant contract work, project work, proposed work, etc. (including ancillary work), and will be destroyed without delay after the end of the relevant work. Online/offline customer inquiries are stored for 1 year after registration. However, if it is necessary to preserve personal information in accordance with the provisions of relevant laws and regulations, personal information will be kept safely for the relevant period. ① Records of contracts or subscription withdrawals, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.). ② Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.). ③ Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.). ④ Records related to service use: 3 months (Communication Secrets Protection Act). ⑤ Records of display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.). ⑥ Information related to transaction history - Basis for preservation: Framework Act on National Taxes - Retention period: 5 years ⑦ Records for customer verification obligations - Basis for preservation: Act on Reporting and Use of Specific Financial Transaction Information, etc. - Retention period: 5 years |
| Personal information destruction procedures and methods |
In principle, the company destroys the information without delay after the purpose of collecting and using personal information has been achieved.
- Methods of Destruction |
| Rights of users and legal representatives and methods of exercising them |
Applicants related to recruitment can view or modify their registered personal information at any time until the end of recruitment. To view or modify users' personal information, click 'Change personal information' (or 'Edit member information', etc.) and go through the identity verification process to view and correct personal information. You can also view and correct personal information, and have the right to request deletion or suspension of processing. You can exercise. Alternatively, if you contact the personal information manager in writing, by phone, or email, we will take action without delay. If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made. We confirm whether the person making the request, such as a request for viewing, a request for correction or deletion, or a request for suspension of processing, is the person or a legitimate agent in accordance with the information subject's rights. You may exercise your rights in accordance with the above provisions directly or through an agent. If a child is under the age of 14, the legal representative may request to view the child's personal information. In this case of exercising your rights through an agent, you must submit a power of attorney in the form of Appendix 11 of the Enforcement Rules of the Personal Information Protection Act, as well as other documents and materials proving that you are an agent. OTO processes personal information modified at the user's request in accordance with the provisions of “Retention and Use Period of Personal Information Collected by the Company” and processes it so that it cannot be viewed or used for any other purpose. Data subjects can exercise the following rights under the GDPR and the Personal Data Protection Act: the right to be informed (transparency), the right to know and inquire about your personal information collected by the company, and the right to obtain a copy of that personal information. Right to receive (access), right to request correction or deletion of personal information, right to object, right to restrict processing of personal information (restrictions), right to transfer personal information, right to know if there has been automated decision-making. To exercise the above rights, please contact our personal information protection officer (jun2570@otofree.com). The Company will make all reasonable efforts to process your request within 10 days of receiving it. However, if your request is complex or multiple requests are received at the same time and it is difficult to process it within the above-mentioned period, we will notify you of the reason for the delay in a timely manner within the above-mentioned period and make reasonable efforts to process your request to avoid undue delay. We will do our best, and in any case, we will process it within 2 months. The Company reserves the right not to be required to meet your request if it is manifestly unreasonable or excessive. However, if you are dissatisfied with the action, such as refusal of a request for inspection, etc., you may raise an objection to the following organizations. - 개인정보 분쟁조정위원회 : (국번없이) 1833-6972, (http://www.kopico.go.kr) - Personal Information Infringement Reporting Center: (without area code) 118, (https://privacy.kisa.or.kr) - Supreme Prosecutors' Office Cyber Investigation Division: (without area code) 1301, (https://www.spo.go.kr) - National Police Agency Cyber Investigation Bureau: (without area code) 182, (https://cyberbureau.police.go.kr/) - Data Protection Authority (www.dpa.gr)(GDPR 77) |
| Operation and use of cookies (matter regarding installation, operation, and refusal of automatic collection devices) | This website does not use separate cookies. |
| User precautions to protect personal information | The company's personal information is protected by a password. Please note that you must not disclose your personal information password to anyone, and you will be responsible for any leakage of your personal information. |
| Personal information protection officer |
The personal information protection manager is responsible for protecting customers' personal information and preventing leaks. They help customers use our services with peace of mind and are responsible in the event of an incident in protecting personal information.
Despite taking technical supplementary measures, we are not responsible for damage or loss of information due to unexpected accidents caused by basic network risks such as hacking, or for various disputes caused by postings made by users. In order to protect customers' personal information and handle complaints related to personal information, the company designates relevant departments and a personal information protection manager as follows. If you have any questions regarding personal information, please contact the person in charge of personal information protection or personal information protection below. You can report all personal information protection-related complaints to the personal information protection manager or responsible department. OTO Co., Ltd. will promptly and sufficiently respond to customer reports.
[Personal information protection officer]
[Personal Information Protection Manager] |
| Additional Rules | This personal information processing policy may be changed according to government policy or the company's needs, and any additions, deletions, or modifications to the content will be announced through the site at least 7 days in advance. |
Personal information processing policy revision and enforcement date: July 1, 2022
| Personal Information Collected & Methods of Collection |
1. Customer Inquiries and Complaints
- Collected Information : Name and email address. - Method of Collection : Posts submitted on OTO’s website * As a rule, OTO assumes the name used in a submitted post to be the real name of the post’s author. Use of a nickname, a fictitious name, or a pen name may result in a delayed response and handling of the customer’s inquiry or complaint.
2. Employment Application
- ollected Information : Name, password, email address, telephone number (home and/or mobile), address, education history, language skills, military-service records, training records, computer skills, IT training records, awards received, work experience, names of previous employers, previous positions and departments, research history, personal introduction, etc. - Collection method: Entered when applying for employment through the OTO recruitment website
3. Collecting partner company employee history to conclude contracts with partner companies and perform contract work - Collected items: Name, email address, phone number (wired/wireless), company name, department, position, and other information related to the performance of the relevant contract work (education, experience at other companies, language skills, education, computer usage skills, work experience, awards, research experience, etc.) - Collection method: Provided by partners, such as email, printouts, etc. |
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| Purpose of collection and use of personal information |
1. The purpose of the company collecting personal information is to ensure a smooth communication path when handling customer inquiries and complaints.
This is to enable processing to take place. The company uses the above collected personal information for the following purposes. 2. The company collects and collects personal information of job applicants for the purpose of verifying the applicant's identity, selecting applicants, and providing optimal recruitment services. I use it. 3. The company collects and uses personal information related to the personal information and work performance information of partner company employees related to the relevant work as necessary to review whether or not to conclude a contract with a partner company and to perform business smoothly after signing the contract. |
| How to collect and use personal information of partner company employees |
When personal information held by a partner company, such as personal information of employees of a partner company (or a trustee of the partner company, or an affiliated company of the partner company), is provided to the company, the company will only use the information that the partner company has received consent to provide in accordance with the law from the subject of personal information. The information is collected, and if there is no separate request from a partner, the information is used, managed, and disposed of by applying technical and administrative protection measures and disposal regulations in accordance with the company's personal information protection internal management plan regulations. |
| Sharing and provision of personal information | n principle, the company does not use your personal information or provide it to other parties, companies, institutions, etc. |
| Entrustment of processing of collected personal information | The company does not entrust the processing of your personal information to an external company without your consent. If such a need arises in the future, we will notify the customer of the consignee and the details of the consignment work and, if necessary, obtain prior consent. |
| Retention and use period of collected personal information |
In principle, the company destroys the information without delay after the purpose of collecting and using personal information has been achieved. However, in the case of job applicants, the company continues to collect the user's personal information while the applicant uses the services provided by the company. We retain and use it to provide services. Additionally, if the applicant wishes to delete the job, the application will be deleted and all information will be deleted. Personal information will be destroyed. In addition, for the purpose of confirming whether the user applies for re-employment, etc., the company will keep the name and email address of the applicant for 2 years from the date of request. You can keep it. The personal information of partner company employees pursuant to a contract with a partner company will be retained and used until the end of the relevant contract work, project work, proposed work, etc. (including ancillary work), and will be destroyed without delay after the end of the relevant work. Online/offline customer inquiries are stored for one year after registration. However, if it is necessary to preserve personal information in accordance with the provisions of relevant laws and regulations, personal information will be kept safely for the relevant period. ① Records of contracts or subscription withdrawals, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.) ② Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.). ③ Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.). ④ Records related to service use: 3 months (Communication Secrets Protection Act). ⑤ Records of display/advertisement: 6 months (Act on Consumer Protection in Electronic Commerce, etc.). |
| Personal information destruction procedures and methods |
In principle, the company destroys the information without delay after the purpose of collecting and using personal information has been achieved.
- Methods of Destruction |
| Rights of users and legal representatives and methods of exercising them |
Applicants related to recruitment can view or modify their registered personal information at any time until the end of recruitment. To view or modify users’ personal information, click ‘Change personal information’ (or ‘Edit member information’, etc.) and complete the identity verification process. After going through the process, you can directly view and correct your personal information, and you can exercise your rights, such as requesting deletion or suspension of processing.
Alternatively, if you contact the personal information manager in writing, by phone or email, we will take action without delay. We confirm whether the person making the request, such as a request for viewing, a request for correction or deletion, or a request for suspension of processing, is the person or a legitimate agent in accordance with the information subject's rights.
You may exercise your rights in accordance with the above provisions directly or through an agent. If a child is under the age of 14, the legal representative may request to view the child's personal information. OTO processes personal information modified at the user's request in accordance with the provisions of “Retention and Use Period of Personal Information Collected by the Company” and processes it so that it cannot be viewed or used for any other purpose. |
| Operation and use of cookies (matter regarding automatic collection device installation, operation, and refusal) | This website does not use separate cookies. |
| User precautions to protect personal information | The company's personal information is protected by a password. Please note that you must not disclose your personal information password to anyone, and you will be responsible for any leakage of your personal information. |
| Personal information manager. |
The personal information manager is responsible for protecting customers' personal information and preventing leaks. They help customers use our services with peace of mind and are responsible in the event of an incident in protecting personal information.
Despite taking technical supplementary measures, unexpected accidents occurred due to basic network risks such as hacking. We are not responsible for any damage or loss of information, or any disputes arising from postings made by users. The company collects customer personal information In order to protect personal information and handle complaints related to personal information, we designate the relevant departments and personal information manager as follows. If you have any questions regarding personal information, please contact the personal information manager or personal information manager below. You can report all personal information protection-related complaints to the personal information manager or responsible department. OTO is a member's We will provide you with a prompt and sufficient response to your report.
Personal information manager
Personal Information Manager |
| Additional Rules | This personal information processing policy may be changed according to government policy or the company's needs, and any additions, deletions, or modifications to the content will be announced through the site at least 7 days in advance. |
Personal information processing policy announcement date: September 19, 2007
Personal information processing policy revision and enforcement date: August 31, 2018